in a flash: same day shipping before 12 noon, free-shipping uses UPS Ground, only ships on weekdays, no weekend deliveries
We here at RibbonBazaar.com put forth our best effort to ship out your order the same business day as it was ordered (provided the order is placed before 12 O'Clock Noon).
To ensure prompt delivery, please be aware of the following:
- UPS does not ship to PO Boxes. When using UPS to ship your order, you must provide a standard street address.
- UPS does not do weekend deliveries. This means that if you place a UPS Next Day Air order on Friday, your order will be delivered to you on Monday (the next business day), not Saturday or Sunday. The same holds true for a UPS 2nd Day Air order shipped on Thursday, etc.
- The biggest factor resulting in delayed orders is multiple matching addresses. So please make sure to use a standard mailing address that you have preferably used before and are sure will get your order shipped.
- Another factor resulting in delayed orders is credit cards being declined.
- Our shipment days are Monday-Friday (we cannot guarantee shipment on weekends).
- Free Shipping is available for orders over $75 in the contiguous United States by selecting "RB.com UPS Ground" under shipping options. Please note that we will use UPS Ground (a trackable service) for free shipping, not a sub-standard shipping method.
We also have a page showing transit times for your kind reference.
Cancelling Orders
We have been known to ship out orders unexpectedly fast, so while we only guarantee same-day shipping for orders placed before 12 Noon, we have shipped out orders placed as late as 4:50pm Eastern time. So if you want to cancel an order you just placed, please be sure to visit our contact us page ASAP. Please have your order number ready.
Rare Exceptions (UPS)
Please be aware that while UPS provides guaranteed delivery timeframes (unlike USPS Priority Mail), their terms and conditions allow for delays based on rare and unexpected conditions such as extreme weather. Since in such circumstances UPS doesn't cover our losses due to late deliveries, we aren't responsible for these rare conditions that may cause a delay in delivery of your order.