in a flash: same day shipping before 12 noon (not guaranteed), free shipping over $75, only ships on weekdays, no weekend deliveries
We here at RibbonBazaar.com put forth our best effort to ship out your order the same business day as it was ordered, provided the order is placed before 12 O'Clock Noon (specifically, 3pm Eastern Time). Orders being shipped to the contiguous United States that are above $75 are eligible for free shipping using UPS Ground.
In spite of our best effort, RibbonBazaar.com cannot guarantee same-day shipment and reserves the right to delay shipment of your order until all outstanding issues such as out-of-stock situations and billing/shipping issues are dealt with. This can take 1-2 business days or sometimes up to a week. We can ship the order sooner provided we are able to get in touch with you regarding appropriate adjustments to your order.
To ensure prompt delivery, please be aware of the following:
- Providing easily reachable contact information will go a long way towards quickly dealing with any outstanding issues that are preventing the shipment of your order.
- UPS does not ship to PO Boxes. When using UPS to ship your order, you must provide a standard street address.
- UPS does not do weekend deliveries. This means that if you place a UPS Next Day Air order on Friday, your order will be delivered to you on Monday (the next business day), not Saturday or Sunday. The same holds true for a UPS 2nd Day Air order shipped on Thursday, etc.
- The biggest factor resulting in delayed orders is multiple matching addresses. So please make sure to use a mailing address that you have preferably used before and are sure will get your order shipped.
- Another factor resulting in delayed orders is credit cards being declined.
- Our shipment days are Monday-Friday (we do not ship on weekends).
We also have a page showing transit times for your kind reference.
Out of Stock
If an item that you ordered is not in stock, we will do our best to contact you by phone and email to let you know of this and to offer any alternative suggestions of similar items if possible.
We will not ship out your order until and unless we are able to reach you regarding this matter. Because of this, we cannot up hold the possibility of same-day shipping under such circumstances.
Cancelling Orders
We have been known to ship out orders unexpectedly fast, so while same-day shipping requires that orders be placed before 12 Noon, we have shipped out orders placed much later on the same day. So if you want to cancel an order you just placed, please be sure to call us at (732) 776-9353 by 4 PM Eastern time (attempts to cancel your order by email or otherwise will not be accepted). Please have your order number ready.
We cannot guarantee that cancellation attempts made after 4pm Eastern time will be accepted. Once the order has shipped, it no longer qualifies for cancellation.
Rare Exceptions (UPS)
Please be aware that while UPS provides guaranteed delivery timeframes (unlike USPS Priority Mail), their terms and conditions allow for delays based on rare and unexpected conditions such as extreme weather. Since in such circumstances UPS doesn't cover our losses due to late deliveries, we aren't responsible for these rare conditions that may cause a delay in delivery of your order.